Lenwood Enterprises is committed to delivering your custom products safely, efficiently, and in compliance with all applicable laws. Because our products are custom-made, we handle shipping with special care to ensure each item arrives in perfect condition.
Order Processing
All orders are processed after payment is confirmed. Custom products, including one-off belts, hybrid belts, and specialized holsters, require careful attention during production. Processing times may vary depending on product complexity, customization details, and order volume. Customers will receive updates regarding estimated production and shipping timelines once an order is confirmed.
Shipping Methods
Lenwood Enterprises ships products using reputable carriers to ensure timely delivery and proper handling. Standard shipping methods are chosen based on cost-efficiency and reliability, but expedited shipping options may be available upon request.
All shipments are packaged securely to prevent damage during transit. Special care is taken for holsters, belts, and other delicate items to maintain quality.
Shipping Fees
Shipping fees are calculated based on the size, weight, and destination of the order. Customers will see the applicable shipping charges at checkout. Shipping costs are the responsibility of the customer unless otherwise specified in the case of defective or incorrectly produced products.
Delivery Times
Estimated delivery times vary depending on the shipping method and the destination. While Lenwood Enterprises strives to meet estimated delivery windows, delays may occur due to carrier schedules, weather conditions, or other unforeseen circumstances. We are not responsible for delays caused by third-party carriers but will assist customers in tracking and resolving delivery issues.
Shipping Accuracy
Customers are responsible for providing accurate shipping information, including name, address, and contact details. Lenwood Enterprises is not liable for orders delayed, lost, or misdelivered due to inaccurate or incomplete shipping information provided by the customer.
Custom Orders
Because Lenwood Enterprises specializes in custom products, each order is made to customer specifications. Once production begins, changes to shipping addresses or order details may not be possible. Customers are encouraged to confirm all details prior to order confirmation to avoid delays.
Damaged or Lost Shipments
If a product is damaged during shipping or lost in transit, customers must notify Lenwood Enterprises immediately. We will work with the shipping carrier to resolve the issue and may provide a replacement or refund, depending on the situation and the nature of the order.
Domestic Shipping
Lenwood Enterprises primarily ships products within the United States. All domestic shipments are handled according to standard delivery practices. Customers outside of Missouri should review local regulations to ensure compliance with any state-specific rules regarding the purchase and shipment of belts, holsters, or accessories.
International Shipping
Currently, Lenwood Enterprises does not offer international shipping. Orders must be shipped within the United States. Customers interested in international delivery may contact us to discuss possible solutions on a case-by-case basis.
Contact Information
For questions regarding shipping, delivery timelines, or tracking your order, please contact:
Lenwood Enterprises
126 North Jefferson St
Saint James, MO 65559
Phone: (573) 241-6502
Hours of Operation: Tues–Fri 9am–6pm / Sat 9am–3pm
Customers are accepted at our location.
